Frequently Asked Questions


 
alisabeth designs website and logo design process

+ How many logo designs will I have to choose from?

You will have a starter set of 3 original concepts to choose from, after we find the right look, you will have access to UNLIMITED revisions until we make it perfect!*

*the fusion package includes unlimited revisions, and the standard revision limit for all other packages is 3 total rounds

 

+ How will I receive my files?

You will receive all design files via wetrasnfer in the following high resolution formats, .eps, .pdf, .png, .psd, & .jpeg. These files are compatible with Adobe software and are accepted by most professional printers and promotional product websites. Fonts are not included.

 

+ Where do I have my designs printed?

We are excited to announce our partnership with Harrison Printing Inc., and we will have an ECommerce platform coming soon to this site. In the meantime I am happy to help facilitate any ordering with Harrison Printing Inc. personally. If you choose a different printing resource, no problem! You will have all high-resolution formats of your design files that may be submitted.

 

+ How long does the overall design process take?

The design process can take anywhere from 4-6 weeks, sometimes longer depending on your package type and revisions. We will work closely together during this time frame and I will give detailed attention to every aspect of creating your brand identity!

 

+ How much do I have to pay upfront?

For the best interest of both parties I require a 50% deposit and the remaining 50% is due on the project start date unless stated otherwise. If you need to break up the payments into thirds you may do so by request.

 

+ What is a collateral item?

Collateral is defined as: "the collection of media used to support the sales of a product or service" essentially it can be any paper or digital product produced to market your business, think business cards, brochures, pdfs, and much much more!